Blue Ninja reviews

Systems and Software Expertise for SMEs
5★★★★★from 45 reviews
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Latest reviews

Hannah SmithDirect ·
★★★★★

It was refreshing to sit with Louisa on the mapping of my business systems. As a founder it’s such a huge world of choices and options, and it’s overwhelming. Having it all down on paper was eye opening, which already helped me start to make choices, cut out systems, and create space for a future setup (without urgency and panic). Getting the output and suggestions from Louisa gave me a lot to work through, and now it’s about taking her expert advice, listening, connection to the recommendations and moving forward. Thanks Louisa.

★★★★★

When I began working on a virtual museum during the first COVID outbreak in 2020, I needed a website interface that would make it accessible to the public. Louisa stepped in with proactive design ideas that transformed the initial concept into a reality. But not only that, she approached with the future in mind, which allowed the project to grow and take root. By this summer, I could fully focus on the museum's creative side, thanks to Louisa and her team at Blue Ninja managing the website interface, social media, and publicity with their incredible expertise. Louisa's vision and meticulous attention to detail made all the difference—without her (and her team), the project might still be in development. Now, the virtual museum is a thriving reality, which speaks volumes about Louisa's dedication and expertise. Not only are we producing professional resources and steadily growing a following, we have found our first sponsors and I’ve been invited to speak at a number of conferences. Honestly, Louisa’s involvement has been indispensable to making this dream come true!

Jennifer WalkerDirect ·
★★★★★

When it comes to all things CRM, consulting and implementing Louisa is ? the person you NEED to speak too. Thank YOU Louisa for your passion to get the right systems and developers on board, your engaging and relatable way of being able to help with what would suit our needs best, and for your vast knowledge and expertise in making sure each new implementation is a smooth transition and success. Highly recommend ?

Silvia Abello, Vamos GlasgowDirect ·

We started with Blue Ninja about a year ago and what a difference! Thanks to our amazing ninjas, #vamosglasgow grows a bit every day and is more efficient that ever! And they are loooovelyyyy ?Get in touch with them to see how they can help you too, from renovating your processes and making everything flow smoothly to getting you daily support for the many tasks in your to-do list… what are you waiting for!?

★★★★★

We are a small company in the field of art education and were looking for a new booking system. We are too small to have something built for us and Louisa immediately understood what we were looking for and found it! The system needed some adjustments, but she kept on adjusting it until it worked.I found Louisa to be a hard working, intelligent and flexible partner to work with. She is determined to solve every problem there might be and keeps coming up with possible solutions. She is a professional at finding out what the problem is and working at it relentlessly. She will never bother you with unnecessary information or unsolved issues. She is very efficient and organized and on top of that, a lovely person to work and communicate with.

★★★★★

I have had the pleasure and privilege to work with Louisa for nearly over 1 year now, her expertise & knowledge when it comes to processes, Systems and CRMs is absolutely outstanding.Working behind the scenes in making my business seamless, for when my clients are looking to ask questions to requiring my services and I would 100% recommend any individual buisness or even company to start the conversations about improving their effective processes to be even more effective.

Nicoline HuizingaDirect ·
★★★★★

Louisa is the best rescue remedy whenever you have tech related issues. She knows her stuff, keeps calm, guides you through the steps and (important to me!) provides her service with a smile and great flexibility. My issue with my website is now solved – within one call, and it gets the traffic I want it to get. Thanks Louisa for being my secret ‘weapon’ when it comes to the tech my business needs!

Nanda BalasubramanianDirect ·
★★★★★

I met Louisa through a local Small Business group that she is a co-founder of. I had a chance to interact more with her when I attended a training session she organized for small business owners. The session was insightful and gave pragmatic advice on developing ideas into a deliverable product. I found Louisa to be perceptive with the ability to listen to where one is in their business journey and give us advice on where we could improve, what we might need to focus on and even provide contacts from her network who could prove useful to us. She worked individually with each of us to bring structure to our ideas and growth plans. I left the session reenergized and with a more definitive plan on next steps.

★★★★★

Blue ninja helped us to increase the workflow in Active campaign, our email automation program.Our open rates increased and our click rates are also higher.They both have a lot of expertise and were very helpful.

★★★★★

Blue Ninja has been a huge asset in improving our social media visibility by implementing a social media strategy which has included designing, scheduling of regular posts and reporting.Through their improvements they delivered and exceeded the targets set for them which has brought new leads into our company. We’re delighted to recommend Blue Ninja from the quality work and value add they’ve provided.

★★★★★

I was so proud of my website when I created it and it works to a certain degree.But my business is growing and I needed some support to take it to the next level so Blue Ninja Business Support have reviewed my site and are injecting it with some of their Ninja magic!Looking forward to this project. Such a great team.

★★★★★

I first worked with the Ninjas with another client of mine. I was immediately impressed by their efficiency and attention to detail.As my company began to grow, I knew that I needed to ensure that certain aspects of the services I were offering were done well and competently, but I was lacking the time to train internal staff or do it myself. So I reached out to Blue Ninja. Like the Ninjas they are, they swept in and picked up everything I needed them to.I cannot recommend them enough if you are a start-up and need to get certain processes in place.They will always be my go-to business support team if I have a new client or need help with extra work that my team don’t have the capacity for. I’m so grateful for their “can-do” attitudes and will hopefully be working with them for a long time to come!

Ricky Munday, Inspire AlpineDirect ·
★★★★★

I’ve been working with Blue Ninja for several months to help shape and implement our automation project and associated virtual events.They really helped me structure my own thinking and suggested & road-tested a new CRM solution, which is making a huge difference to how we manage our sales & donor pipelines.They also designed & set up drip-feed emails for our pilot virtual event, which saved us hours of work and provided a template that we can use for future events.I’m hugely grateful for the expert guidance, support and endless patience that the team provide and would thoroughly recommend their services.

Natalie AndrewsDirect ·
★★★★★

Louisa inspired my own personal journey as a business owner and even today I love seeing how her business has gone from strength to strength. Louisa has an amazing can-do attitude; her knowledge is second to none and I just love the way she is able to confidently manage so many projects to their successful conclusion. Louisa and I were lucky enough to work together on a number of projects and her friendly and outgoing nature made the tasks at hand so easy to manage. I would highly recommend Louisa to anyone that needs support with their business.

Christophe Sauerwein, iCAADDirect ·
★★★★★

We have been working with Blue Ninja since December 2018 and have been delighted with the support that they has given us.The Ninjas have integrated well with our team and have supported us with the development of our CRM system and data management and process and procedure creation and documentation. They were invaluable during product research for a live event registration solution and also in providing live support with registration onsite at our flagship event in London, UK. Their ‘can do’ attitude, enthusiasm and forward thinking focus, coupled with a wide ranging skill set, objective eye and superb attention to detail has made them a pleasure to work with. They have been able to work to some very tight deadlines and have gone the extra mile and delivered beyond our expectations.Blue Ninja have been very flexible in order to meet our requirements and they’re currently helping us to re-adjust to this current changing landscape we now face.Blue Ninja is our ‘go to’ external support system and we highly recommend their services.

Berit Lewis, Thriving LifeDirect ·
★★★★★

Louisa did an absolutely fantastic job at creating a new website for us at Thriving Life. We wanted a new look and feel but also wanted to implement quite complicated tools to allow our customers to browse, search and safely purchase our courses and products. Louisa put in a great deal of time and effort to understand who we are, our needs and desires.She co-operated with a graphic designer and found technical solutions to implement it all in a way that is affordable and easy for us to update. Although creating a website is hard work, Louisa guided us safely through the process and we had fun along the way.We are also very happy with the result. Thank you Louisa!

★★★★★

I initially asked for Louisa’s help in preparing an HR Handbook Trello board which was delivered according to specification and promptly. A small job but the beginning of an excellent working relationship.I call on Louisa whenever I have an organisational need for a client that I can’t fulfil myself be it lack of time or expertise. The biggest job so far has been preparing a comprehensive and complex document for my client as part of the process for accrediting a school in the USA. Again delivered according to specification and timely.Louisa takes time to research the job spec, speak to / challenge the client and plan out the timescale. She also pays attention and advises if she sees any issues. I trust her ability to deliver any project that I put to her and highly recommend her to anyone needing support. I will definitely be requesting Louisa’s support for future tasks.

★★★★★

Louisa Stewart from Blue Ninja is a breath of fresh air! I am beyond impressed with the savvy and efficient way in which she stepped in and took on an extremely critical piece of work for my US-based non-profit organization Commonsense Childbirth Inc.We were behind in a national accreditation bid for my midwifery training school, and with a quick and basic overview of what was needed she independently pulled together, organized and re-packaged the curriculum for a three-year academic program.We would not have been able to meet our deadline had it not been for Louisa, and with this being our first introduction to the caliber of her work I can truly say that we were thrilled. I highly recommend her!

★★★★★

Louisa supported a major client of Cloudberry’s for over two years and has been an incredible help since she arrived. Here are some words they said about her:“Bright, sparky, quick, thorough and very capable, Louisa is a delight to work with. She settled in quickly and got on with everyone. Louisa improved a number of key administrative and compliance processes which gave us back time to spend on the business.”Cloudberry thanks her for all that she’s done and wishes her the very best for the future.

★★★★★

I thoroughly recommend Louisa. 2 years ago I approached her to make me a new website. I was armed with some ideas scribbled in a notebook and a vision in my head. Louisa listened to my thoughts, advised and created a stunning, functional website that I could maintain and add to myself.More recently, Louisa has once again stepped in and found the perfect solution helping me develop my working practice to a higher level. She has the wonderful ability to listen to requirements, create a plan of action, and deliver good results.I look forward to working with Louisa again in the future.