Blue Ninja reviews

Systems and Software Expertise for SMEs
5★★★★★from 45 reviews
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Latest reviews

Tracy FranzGoogle ·
★★★★★

Louisa made the whole Blueprint process feel incredibly easy. She asked exactly the right questions to draw the information out of my head, helped me organise my thoughts and offered some really valuable advice as we worked through my new business process. Seeing my entire business and client journey mapped out visually was incredibly eye opening. It gave me a much clearer view of how everything connects, as well as the areas that still need further thought or development. Louisa has a real gift for taking a lot of ideas and information and turning them into something clear, structured and easy to understand. I came away from the session with far greater clarity and a visual Blueprint that I can now use to guide the next stage of my business.

Eddie SandGoogle ·
★★★★★

I thought I knew how everything connected. Then Louisa put it all on the screen in front of me. It was like someone turned the lights on in a room I had been navigating in the dark. By the end I was not thinking about fixing what was broken. I was already thinking about how much further I could go.

Tracy IrwinGoogle ·
★★★★★

I have over 30 years in finance and a business that was fully set up but not converting. The problem? Too much expertise, too many offers, and a customer journey that was overwhelming people before they even got to know me. Louisa mapped my entire business in one session and gave me a crystal clear path forward. Sometimes you're too close to your own business to see what's obvious to someone else. That's exactly what Louisa does.

Marc RowleyGoogle ·
★★★★★

Such an amazing and interesting experiencing having your business laid out in front of you. From conception, to delivery, it was a truly professional, and yet fun. Would highly recommend working with Louisa at Blue Ninja

Steve McKennaGoogle ·
★★★★★

Louisa from Blue Ninja recently carried out a workflow review for my business, McKenna Live Events. She quickly understood how our enquiries, proposals, contracts and event delivery flow through the business and mapped it clearly from first contact to post-event follow-up. More importantly, she highlighted practical improvements around project management, partner relationships and using event content more effectively for marketing. A very useful exercise and a fresh pair of experienced eyes on the business. I’d happily recommend Louisa to any business owner who wants clarity on how their workflow actually operates.

Reply from Blue Ninja

Thank you, Steve. We’re delighted Louisa’s workflow review brought clarity to your enquiries, proposals, contracts and event delivery, and that her practical recommendations on project management, partner relationships and using event content for marketing were helpful. We appreciate your recommendation and are glad to have provided a fresh pair of experienced eyes for McKenna Live Events. We look forward to supporting your future projects.

Naomi SmithGoogle ·
★★★★★

Louisa at Blue Ninja recently carried out a full workflow review of my systems and processes, and honestly, it was fascinating. She has an incredible ability to quickly spot the gaps you’ve been too close to see yourself. What I loved most was how intuitive and collaborative the session felt. We didn’t just identify what wasn’t working... we explored practical, strategic ideas to plug those gaps in a way that actually feels aligned and manageable. It was an amazingly productive experience and a real opportunity to dig deep into processes I’d been quietly questioning for a while. I’ve come away with clarity, direction, and tangible improvements I can implement immediately. If you’re unsure whether your systems are truly working for you, this is the kind of review that gives you answers...and momentum.

Greg FrielGoogle ·
★★★★★

I recently used Blue Ninja's Workflow Map service. Louisa is incredibly intuitive and picked up on every nuance of what we were discussing and was able to translate that into meaningful and actionable information. One of the most useful parts of this process is that it was totally bespoke to my business. The direction of the conversation and the detail of the workflow was totally determined by the back and forth of our discussion. Louisa has a real talent for being able to recognise patterns, both in systems and in behaviour, which is hugely beneficial in work of this nature. Louisa is also very friendly and extremely knowledgeable about a great variety of data and system deliverables. I would highly recommend this service to anyone who is seeking some organisation to their business workflow. Many thanks Louisa for helping to inspire me going forward into 2026!

Reply from Blue Ninja

I really enjoyed working through your amazing consultancy with you Greg and exploring your business. What a fantastic scope you have!! Good luck with your development in 2026

Doris WalshGoogle ·
★★★★★

It was such an eye opening experience to sit with Louisa and map out my business workflow. Talking through what I do in my coaching business and having it mapped out provided real clarity on how I could make things more efficient and improve. It also provided much needed structure instead of having it all cluttered in my own head. Louisa has an amazing ability to cut through what I saw as a tangled mess and disjointed activities to streamline them into a simple and easy to follow process. Louisa is so supportive and such a pleasure to work with. I would highly recommend Blue Ninja.

Reply from Blue Ninja

Thank you Doris for trusting me to work through your fabulous business to visualise the image of your business now and your plans for the future. It was an absolute pleasure and I can't wait to see what's next for you!

Hannah SmithDirect ·
★★★★★

It was refreshing to sit with Louisa on the mapping of my business systems. As a founder it’s such a huge world of choices and options, and it’s overwhelming. Having it all down on paper was eye opening, which already helped me start to make choices, cut out systems, and create space for a future setup (without urgency and panic). Getting the output and suggestions from Louisa gave me a lot to work through, and now it’s about taking her expert advice, listening, connection to the recommendations and moving forward. Thanks Louisa.

Alex VanDerlykeGoogle ·
★★★★★

Our company hired Blue Ninja to do some data analysis, and we were very happy with the level of service. Louisa spent time with us to explain her process and gave us a detailed report with advice about how we should proceed. Great experience overall!

Laura WalshGoogle ·
★★★★★

Blue Ninja is an absolute expert in managing and organizing data. My team consulted with CEO Louisa Stewart on setting up a new marketing platform for one client and troubleshooting email system issues for another. Louisa’s expertise, analytical skills, and strategic thinking were invaluable. Her responsiveness and professionalism make her a pleasure to work with. I highly recommend Blue Ninja for anyone looking to streamline their systems and optimize data management!

★★★★★

When I began working on a virtual museum during the first COVID outbreak in 2020, I needed a website interface that would make it accessible to the public. Louisa stepped in with proactive design ideas that transformed the initial concept into a reality. But not only that, she approached with the future in mind, which allowed the project to grow and take root. By this summer, I could fully focus on the museum's creative side, thanks to Louisa and her team at Blue Ninja managing the website interface, social media, and publicity with their incredible expertise. Louisa's vision and meticulous attention to detail made all the difference—without her (and her team), the project might still be in development. Now, the virtual museum is a thriving reality, which speaks volumes about Louisa's dedication and expertise. Not only are we producing professional resources and steadily growing a following, we have found our first sponsors and I’ve been invited to speak at a number of conferences. Honestly, Louisa’s involvement has been indispensable to making this dream come true!

Jennifer WalkerDirect ·
★★★★★

When it comes to all things CRM, consulting and implementing Louisa is ? the person you NEED to speak too. Thank YOU Louisa for your passion to get the right systems and developers on board, your engaging and relatable way of being able to help with what would suit our needs best, and for your vast knowledge and expertise in making sure each new implementation is a smooth transition and success. Highly recommend ?

CustomerGoogle ·
★★★★★

Myself and my team have worked alongside Blue Ninja for over 18 months now. It's clear to see that they really do put their clients at the forefront of everything the do. Their depth of expertise and experience in implementing effective systems and tools for businesses is unparalleled and I would not hesitate to recommend them.

Rebecca BrennerGoogle ·
★★★★★

Myself and my team have worked alongside Blue Ninja for over 18 months now. It's clear to see that they really do put their clients at the forefront of everything the do. Their depth of expertise and experience in implementing effective systems and tools for businesses is unparalleled and I would not hesitate to recommend them.

Reply from Blue Ninja

It's a pleasure to work and collaborate with you and your team Rebecca ?

Active DutchGoogle ·
★★★★★

Louisa greatly assisted me in enhancing and optimizing my website. I couldn't be happier with the outcomes. My website's visual appeal has significantly improved, and it now loads much faster. Louisa is a dedicated professional who takes the time to truly understand your needs and persistently works until the problem is completely resolved. She is transparent about the costs, ensuring there are no unexpected surprises down the road. I highly recommend her services.

Reply from Blue Ninja

It was an absolute pleasure for the team to assist you. What a great programme you have!! Website optimisation is essential and we were happy to provide advice and implement solutions with you. Wishing you all the best with your business growth 🌟

Emma FrewFacebook ·
★★★★★

We had a great experience working with Louisa! She was able to put together a plan our team could take on to create the best suited system for us as we continue to grow and scale! Thanks so much again!

Silvia Abello, Vamos GlasgowDirect ·

We started with Blue Ninja about a year ago and what a difference! Thanks to our amazing ninjas, #vamosglasgow grows a bit every day and is more efficient that ever! And they are loooovelyyyy ?Get in touch with them to see how they can help you too, from renovating your processes and making everything flow smoothly to getting you daily support for the many tasks in your to-do list… what are you waiting for!?

Isabel LockhartGoogle ·
★★★★★

CRM was all Greek to me. I was using my calendar, a card system and notebook to keep track of things. But, as I got more enquiries, I was feeling overwhelmed. I needed a better system. I already knew Louisa and I trusted her. Her patience with me is to be commended and I now have a CRM that I understand and that works for me. I have no hesitation in recommending Blue Ninja.

★★★★★

We are a small company in the field of art education and were looking for a new booking system. We are too small to have something built for us and Louisa immediately understood what we were looking for and found it! The system needed some adjustments, but she kept on adjusting it until it worked.I found Louisa to be a hard working, intelligent and flexible partner to work with. She is determined to solve every problem there might be and keeps coming up with possible solutions. She is a professional at finding out what the problem is and working at it relentlessly. She will never bother you with unnecessary information or unsolved issues. She is very efficient and organized and on top of that, a lovely person to work and communicate with.